Blog: The Spin
#LaundryMarketingNews
October 09, 2023
Are You Hanging onto People Who Aren’t Performing? Now Is the Time to Upgrade
In the ever-evolving world of commercial laundry, maintaining a high-performing team is crucial for sustained success. Yet, many organizations are stuck with employees who don’t meet expectations while also struggling to fill vacant positions with top talent.
Upgrading to the Laundry Staff Your Facility Needs
Your staff is your business. It needs to operate efficiently, competently, and professionally
In this article, we’ll explore:
- the true costs of employing low or non-performing individuals
- the hidden expenses of leaving positions vacant
- why now is the time to upgrade your workforce
- how recruiting experts can help you achieve this goal
True Costs of Employing a Low or Non-Performer
Let’s delve into the true costs associated with employing individuals who aren’t meeting performance expectations. Beyond the apparent effects on productivity and morale, these hidden expenses can have a profound impact on your organization’s bottom line and long-term sustainability. Understanding these costs is the first step toward making informed decisions about your workforce and taking proactive measures to optimize your team’s performance.
- Decreased Productivity: Low-performing employees can drag down the overall productivity of your team. Their inefficiencies, mistakes, and lack of motivation can create a ripple effect throughout the organization, impacting both morale and bottom-line results.
- Increased Costs: Poor performers often require more supervision and training, leading to higher labor costs. Additionally, mistakes made by underperforming employees can result in costly errors and rework.
- Decline in Company Culture: Your company’s culture is essential for attracting and retaining top talent. Low-performing employees who don’t align with the company’s values or culture can erode that culture over time, making it less appealing to high performers.
- Customer and Client Dissatisfaction: Low-performing employees can directly impact customer satisfaction. Whether they are in customer service, sales, or product development, their subpar performance can lead to dissatisfied clients or customers who take their business elsewhere, potentially harming your reputation.
- Legal Risks and Compliance Issues: Low performers may be more prone to making mistakes or engaging in behavior that can lead to legal and compliance issues. This can result in costly mistakes, or damage to the company’s reputation.
- Impact on Leadership’s Time: Managers and leaders often spend a disproportionate amount of time dealing with low performers, providing extra guidance, and addressing performance issues. This detracts from their ability to focus on strategic initiatives and overall team development.
True Costs of a Vacant Position
Once you’ve made the decision to move on from a low or non-performer, it’s equally important to fill that vacancy with a sense of urgency. The often underestimated, but very real, costs associated with leaving positions vacant are huge. Beyond the obvious consequences of unfinished work and increased workload on existing employees, these hidden expenses can impact your company’s competitiveness, employee morale, and financial stability.
Recognizing costs like the examples below is crucial for making informed decisions about your hiring processes and for taking proactive steps to minimize the impact of vacancies on your organization.
- Missed Business Opportunities: An empty position means missed opportunities. Work that goes undone, projects left incomplete, and potential revenue left on the table can all result from a vacancy.
- Quality and Service Decline: In an industry that requires consistent quality and service like commercial laundry, a vacant position can lead to a decline in the quality of services provided. This can result in customer complaints, negative reviews, and loss of business.
- Increased Workload on Others: Existing employees may be forced to take on additional responsibilities, which can lead to burnout and decreased morale. Overworked employees are more likely to make mistakes and seek employment elsewhere.
- Delayed Decision-Making: When key decision-makers are unavailable due to a vacant position in leadership, it can slow down the decision-making process. Delayed decisions can lead to missed opportunities and affect the organization’s ability to adapt to changing market conditions.
Now Is the Time to Upgrade Your Workforce
The past few years have seen an exceptionally tight employment market, making it challenging to attract top talent. However, the tide is beginning to shift. Candidates are becoming a little bit more open to exploring new opportunities. Still, it’s crucial not to procrastinate. Economic trends can change rapidly, and in a declining market, convincing someone to make a career move becomes increasingly difficult.
To upgrade your team and seize the opportunity in this evolving employment landscape, consider partnering with a recruiter or headhunter. These experts have access to passive candidates who aren’t actively seeking jobs but possess a proven track record of excellence.
Special Offer – Recruit with the Best
At Infinite Laundry, we understand the unique challenges faced by commercial laundry clients. That’s why we’re offering a limited-time promotion: 10% off our recruiting services, including both headhunting and recruitment marketing services, for the rest of this year. Don’t miss the chance to enhance your team and drive your business forward.
Upgrade today and reap the benefits of a high-performing workforce. Contact us now to learn more and take advantage of this exclusive offer.
Ready to Get Started? Get a Free Proposal from our Director of Recruiting, Matt.
